Recently there is rapid growth in the number of automated teller machines (ATM’s) which can be commonly seen in financial institutions, shopping malls, office complexes etc. With the rise in robberies in bank ATM’s, Banks have got its primary responsibility to safe-guard the customer’s money in an effective way and that can be achieved only through the surveillance systems. A
CCTV CAMERA installed in the bank ATM will act as deterrent for the criminals and also the recorded events can be used as a proof of evidence for the post incidence investigations. One of the important features of ATM surveillance is that “Text Overlay Feature” this will help the banks to impose the ATM card number from the recorded CCTV footage. Through those resulting images Banks can centrally search CCTV feeds from numerous remote ATMs which further reduces the time to browse the entire CCTV footage and also gives better control to track fraudulent activities regarding misuse of ATM cards.
The customer who uses his Debit/Credit card inside the ATM machine will always expect that he should keep his ATM PIN as a confidential one because of privacy measures. So CCTV Camera placed inside the ATM machine has the facility of hiding the Keypad through which the customer can safeguard his PIN which is called KEYBOARD MASKING. CCTV cameras can also monitor approaches to the ATM. Doing so provides a greater opportunity to identify someone engaged in illegal activity.
Installing CCTV cameras in entrance and exit point of the ATM’s will always help to identify clear picture of the customer by using it Bank can provide proper evidence for the police investigations to proceed further.
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